Ticketrama - A Helpdesk & Support WordPress Theme
Ticketrama is a specialized WordPress theme which is made for specialized support websites, help desk websites, ticket support system websites and wiki websites. Ticketrama is created by the author “SnoopyIndustries” may be for the first time. It seems like a complete solution for a support website. It may remove the need for any other type of online service and you can have your own well running support site with a ticketing system and knowledgebase.It is definitely endorsed as a first ticketing WP template on ThemeForest. No compromise on the mobility of your website with responsive design. The ticketing system comes with profile section and my topics section. Ticketrama is officially compatible with modern browsers except IE 11 and WordPress 3.6. It is a well documented and high resolution WordPress Theme for Helpdesk & Support websites which you can purchase in just $45.
Knowledgebase are built as complete guide for using a software, website or system. This theme can be used to create knowledgebase to give your customers all the necessary information you want to give so there can be a lot less complaints and support requests or otherwise there will be a lot more support tickets. Knowledgebase can have different categories and multiple topics in these categories to make it easier to access and read.
The ticketing system is used for support. The ticket submission system is very good in this theme. It feels like Ajax based system with quick responsive and it has option for sign in with Facebook and Twitter. Clients can register and have their own profile section with My Topics page.
Responsive & High Resolution
This complex support ticketing system haven’t left any major flaw in the theme. Ticketrama is responsive so the mobile users who work on smartphone or tablet doesn’t get left out. It is not only a responsive but also a high resolution theme.
SnoopyIndustries can be reached on different modes or channels. You can see them on many social channels like Twitter, Pinterest, Behance, Twitter and Facebook. The ironic thing is the author themselves don’t have any support website but there is an email you can use and there is always the comments section.